House Rules & Guidelines
Creating a harmonious experience for all our guests
Welcome to Milán
We're delighted to host you in our beautiful apartment. These guidelines ensure everyone enjoys a comfortable and respectful stay in our Caribbean paradise.
Important Notice
By booking and staying at Milán Greenview Apartment, you agree to follow these house rules. Violation of these rules may result in immediate termination of your stay without refund.
Check-in & Check-out
Check-in: 3:00 PM - 11:00 PM
Check-out: Before 11:00 AM
Late check-in (after 11 PM) requires prior arrangement
Early check-in subject to availability
Guest Policy
Maximum occupancy: 5 guests
All guests must be registered at check-in
No unregistered visitors allowed
Parties and events are strictly prohibited
Children must be supervised at all times
Quiet Hours & Respect
Quiet hours: 10:00 PM - 8:00 AM
Keep noise levels respectful at all times
Music and TV volume should be kept moderate
Respect neighbors in the building community
Smoking Policy
Smoking is strictly prohibited inside the apartment
Smoking is allowed on the terrace only
Please dispose of cigarette butts properly
Vaping follows the same rules as smoking
Amenities & Facilities
Pool hours: 6:00 AM - 10:00 PM
Gym access available 24/7 with key card
WiFi password will be provided at check-in
Kitchen facilities are fully equipped for guest use
Air conditioning should be used responsibly
Parking & Transportation
One parking space included per reservation
Parking is in designated areas only
Do not block other vehicles or emergency exits
Airport transfer can be arranged for $75
Safety & Security
Keep doors and windows locked when leaving
Do not leave valuables unattended
Emergency contact numbers are posted in the apartment
Report any maintenance issues immediately
Use balcony railings safely - do not climb or lean over
Prohibited Items & Activities
No pets allowed
No illegal substances or activities
No weapons or dangerous items
No commercial photography without permission
No candles or open flames
Cleanliness & Maintenance
Keep the apartment clean and tidy during your stay
Dispose of trash in designated bins
Keep dishes and kitchen organize after use
Report any spills or damages immediately
Excessive cleaning fee: $100
Care & Responsibility
Guests are responsible for any damages during their stay
Please treat our home with care and respect
Use furniture and appliances as intended
Report any accidental damage immediately
Replacement costs will be charged for damaged items
Need Assistance?
Our team is here to help make your stay exceptional. Don't hesitate to reach out with any questions or concerns.